How do I delete my account?
To delete your account, contact support using the email address on the account. We will confirm that the request is yours before deleting the account and its saved data.
Before you ask us to delete the account
Download any cards or invoices you want to keep. After deletion, you will not be able to sign in to the account or recover its cards and games.
Send the deletion request
- Open Contact us.
- Enter the email address connected to your Bingo Card Creator account.
- Ask us to permanently delete the account.
- Reply if support asks for more information to confirm that the account belongs to you.
Never send your password, a login code, or your full payment card number.
What we delete
Deleting the account removes:
- your created and saved cards
- your account history
- your saved games
- the other personal data connected to the account
Billing records we must keep
If you have previously had a subscription or paid by card, we keep the billing records required for accounting. We do not keep the rest of the account or its saved content.
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